Privacy Policy & Cookies

We are dedicated to bringing you the best website experience possible. We know how important it is to protect your privacy, and this document was written to fully inform you about it. Here’s a quick summary; for legally binding information, please read the rest of the document.

  • We use cookies, both session and persistent ones. You can prevent their use in your browser and still use the website.
  • We collect, store and use some kinds of personal information (like your IP address – see the full list below).
  • We use Google Analytics, read their Privacy Policy
  • If you provide us with your contact information (phone, email or other), we will call/email you back.

And now, let’s get to the actual privacy policy, shall we? 

1. What information do we collect? 

Please note that this privacy policy focuses only on information provided by individual users. We may collect, store and use the following kinds of personal information:

  • Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation).
  • Information that you provide us for the purpose of subscribing to our website services, email notifications and/or newsletters.
  • Any other information that you choose to send us. 

2. Cookies

A cookie consists of information sent by a web server to a web browser, and it is stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. 

We may use both “session” cookies and “persistent” cookies on the website.  We will use the session cookies to keep track of you whilst you navigate the website and persistent cookies to enable our website to recognize you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiration date. 

We use Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers.  The information generated regarding our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html

Most browsers allow you to reject all cookies, while some browsers allow you to reject just third party cookies. Blocking all cookies will, however, have a negative impact on the usability of many websites, and we cannot guarantee you the best website performance possible.  

3. Using your personal information 

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:

  • improve your browsing experience by personalizing the website;
  • enable your use of the services available on the website;
  • send you general (non-marketing) commercial communications;
  • send you email notifications which you have specifically requested;
  • send you marketing communications related to our business by email (you can inform us at any time if you no longer wish to receive marketing communications);
  • provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
  • pass on to third parties with whom we have signed a Reseller Agreement/Support Provider Agreement solely for the purposes of negotiating a business deal with you or providing you with support and/or maintenance for our product(s)
  • deal with enquiries and complaints made by or about you related to the website.

If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant us. We will not provide your personal information to any third parties for the purpose of direct marketing. 

4. Disclosures

We may disclose information about you to our employees, officers, agents, suppliers and subcontractors insofar as is reasonably necessary for the purposes as set forth in this privacy policy. In addition, we may disclose your personal information: 

  • to the extent that we are required to do so by law;
  • in connection with any legal proceedings or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Except as provided for in this privacy policy, we will not provide your information to third parties.

5. International data transfers 

The information that we collect may be stored, processed in, and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. Information which you provide may be transferred to any country we operate in, which may not have data protection laws equivalent to those in force in our home jurisdiction. You expressly agree to such transfers of personal information.

6. Security of your personal information 

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. All electronic transactions made to or from us will be encrypted using SSL technology. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. 

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website). 

7. Policy amendments

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.

8. Your rights

You may instruct us to provide you with any personal information we hold about you. We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

9. Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

10. Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

If you have any questions about this privacy policy or how we handle your personal information, please email us at info@ccpsychotherapy.uk.